Your privacy is not merely a legal obligation to us — it is a genuine commitment to every Mahkota 88 member. This document clearly explains how we handle your personal data.
Mahkota 88 only collects information necessary for platform operations — name, phone number, email, payment details, and usage data. No sensitive data is collected without your explicit consent.
Your data is used solely to verify your identity, process payments, prevent fraud, provide customer support, and improve your gaming experience at Mahkota 88.
All data is stored on secure servers with SSL 256-bit encryption. Access to players' personal information is restricted solely to staff who require it to perform their duties.
Mahkota 88 does not sell or rent your personal data to any third party for marketing purposes. Data is shared only in the limited circumstances described in this policy.
You have the right to access, correct, request deletion of, or restrict the processing of your personal data at any time by contacting the Mahkota 88 team via email or live chat.
Mahkota 88 uses cookies to enhance your browsing experience. Analytics and preference cookies are only used with your consent. Essential cookies cannot be disabled as they are required for the platform to function.
mahkota 88's Privacy Commitment: We understand that entrusting your personal information to any online platform requires a great deal of confidence. At Mahkota 88, we do not treat privacy as a mere formality — it is the foundation of trust that connects us with over 500,000 loyal members across Malaysia. This Privacy Policy is written in plain language so you know exactly what happens to your data.
This Privacy Policy is published by mahkota 88 ("we", "our platform") to explain our data protection practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Policy applies to all personal information collected through the mahkota 88 website, our mobile application, and all interactions between you and our platform.
Mahkota 88 acts as the "Data Controller" under the PDPA 2010 framework, meaning we bear full responsibility for how your personal data is collected, stored, used, and protected.
By using Mahkota 88, you agree to the collection and use of data as described in this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our platform.
Important Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Mahkota 88 for a full overview of your rights and responsibilities as a member.
Mahkota 88 collects various categories of information depending on how you use our platform. Below is a summary of the data we may collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity | Full name, MyKad number, date of birth | Mandatory (KYC) |
| Contact | Malaysian phone number, email address | Mandatory |
| Financial | Payment methods (TNG, DuitNow, FPX), transaction records | Mandatory |
| Technical | IP address, device type, web browser, cookies | Automatic |
| Usage | Games played, session duration, betting history | Automatic |
| Communications | Customer support logs, feedback | Where applicable |
Mahkota 88 does not collect sensitive information such as biometric data, medical records, religious beliefs, or political affiliations.
Your personal data is collected through various channels when you interact with Mahkota 88:
Mahkota 88 only processes your personal data for purposes that are lawful, necessary, and proportionate. The primary purposes of processing are:
You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in any email or by contacting us directly. Opting out of marketing will not affect essential operational communications related to your account.
Mahkota 88 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. Data sharing only occurs in the following limited circumstances:
In all legitimate data-sharing instances, Mahkota 88 ensures that the receiving party has adequate security safeguards in place and uses the data solely for the stated purposes.
Mahkota 88 takes data security extremely seriously. We continuously invest in security infrastructure to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
In the event of a data breach that may affect you, mahkota 88 is committed to notifying impacted users within 72 hours of detection, in line with industry best practices.
Mahkota 88 retains your personal data only for as long as necessary for the stated purposes, or as required under Malaysian law. The following are general retention period guidelines:
When data is no longer required, it will be securely deleted or anonymised using industry-recognised methods.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Mahkota 88:
You have the right to request a copy of the personal data we hold about you.
You may request corrections to any data that is inaccurate or incomplete.
In certain circumstances, you may request the deletion of your personal data.
You may object to the processing of your data for direct marketing purposes.
You may request that processing be restricted in certain circumstances.
You have the right to receive your data in a structured, machine-readable format.
To exercise any of the above rights, submit a written request to support@mahkota88.click with the subject line "PDPA Data Rights Request". We will respond within 21 business days. For complex requests, this period may be extended to up to 60 days, with advance notice provided to you.
Mahkota 88 uses cookies — small text files stored on your device — to enhance your gaming experience. There are three categories of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Mahkota 88 platform.
In the course of our operations, your personal data may be transferred to and stored on servers located outside Malaysia — primarily for cloud computing and data backup purposes. When such transfers occur, Mahkota 88 ensures that:
While our technical providers may operate across various locations, all Malaysian player data is handled in accordance with PDPA 2010 protection standards regardless of where servers are physically located.
Mahkota 88 is a platform that strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that a child's personal data has been collected without proper age verification, we will promptly delete such data and close the account in question. Parents or guardians who believe their child has registered an account without authorisation are encouraged to contact us at support@mahkota88.click immediately.
Mahkota 88 has appointed a Data Protection Officer responsible for ensuring PDPA 2010 compliance and handling all privacy-related enquiries.
If you have any questions or concerns, or wish to exercise your data rights, please contact us via:
This Privacy Policy may be updated from time to time to reflect changes in our operations or legal requirements. Members will be notified of any material amendments via email or in-platform notification before they take effect. Please check this page periodically.
Specify the right you wish to exercise — access, correction, deletion, objection, or data portability.
Email support@mahkota88.click with the subject line "PDPA Data Rights Request" along with your Mahkota 88 username.
We may require identity verification to confirm that a request is made by the legitimate account holder.
The mahkota 88 team will process your request within 21 business days and provide a written response.
Mahkota 88 protects your privacy in accordance with Malaysia's PDPA 2010. Register for free today and enjoy the best digital entertainment with your data security guaranteed.